All of our payments are processed via PayPal’s 100% secure checkout. Once this process is complete, customers will be automatically re-directed to the Jaxon Lee® Clothing Co website for a final order review and completion. Jaxon Lee® Clothing Co DOES NOT see any credit or debit card details.
You do not require a PayPal account in order to shop with Jaxon Lee® Clothing Co. Customers can use the PayPal checkout as a ‘guest’ without having to use or set up an account. However, the option to set up an account for future PayPal purchases is there if customers would like to do so. We accept all major credit and debit cards via the PayPal checkout system.
We DO NOT accept cheques.
If you have any queries regarding payment methods, please contact email@example.com
- Orders placed Monday to Thursday will be processed the next working day.
- Orders placed on Friday will be processed the following Monday.
- Orders place over a weekend or UK Bank Holidays will be processed on the next working day
- Free Shipping on Sticker Pack/Card Options (up to two cards)
- Standard shipping is Royal Mail Second Class £2.99
- First Class shipping is a Flat Rate per order £2.99
- Royal Mail 48 Tracked is a Flat Rate per order £3.99
- Royal Mail 24 Tracked is a Flat Rate per order £4.99
- Free shipping is available for orders over £70*
Europe & International Shipping
- Single Sticker Pack Option £2.99
- Royal Mail Tracked Europe Flat Rate Shipping is a flat rate £9.99 per order
- Rest of the World Tracked is flat rate £14.99 per order
If you need to return your item for any reason please contact us in the first instance by CLICKING HERE and filling out our returns form. You'll be able to let us know why you are unhappy with your item as well as instructions on where to send them.
Please note you are responsible for all non-faulty returns. This does not affect your statutory rights
Please note that we can only accept returns within 30 days of purchase and exchanges or refunds will be at the discretion of Jaxon Lee® Clothing Co. Any items that have been worn, stained with make-up, deodorant, smoke etc. or items that appear to have been washed incorrectly or damaged through wear will NOT be accepted and we will return these to the customer. If a fault has occurred through fair wear and tear we will provide an exchange or refund – however, Jaxon Lee® Clothing Co will need to inspect an item to determine this.
Of course, we fully expect customers to open and try their purchases on, however, it is important that this is done carefully and whilst not wearing products such as make-up and deodorant etc. that may prevent an item being accepted by
Duty, Taxes and other Charges
Please be aware that some countries charge taxes & Duty on goods received into the country. It is the customers’ responsibility to pay for these.
If the customer forfeits the payment or does not accept the package due to the customs charges then the items will be returned to our warehouse. We will refund the cost of goods minus the shipping and any charges incurred while in transit.
In some cases this can mean a forfeit of any refund as return shipping and associated charges can equal more than the amount paid for the goods so we highly recommend you look into any additional costs before you place your order.
Jaxon Lee cannot be held responsible for these charges, it is the responsibility of the customer to be aware of their own countries rules and regulations regarding imports from the UK.
Jaxon Lee® Clothing Co.
Buyers are responsible for all shipping costs. Shipping Costs are not refunded unless inspected and deemed faulty. *Buyers who selected Free Shipping will be deducted the rate from shipping cost for their specific region from their refund amount chart below.
Free Shipping Deduction Costs on Returns
- Europe Flat Shipping upto 2KG £9.99 per order
- Europe Flat Shipping over 2KG - 15KG £14.99 per order
- Rest of the World Shipping upto 2KG £14.99 per order
- Rest of the World Shipping over 2KG - 15KG £19.99 per order
If you need any further information, please get in touch +44 (0)2381 782800 or email firstname.lastname@example.org